At C7 Jewels, we are committed to processing and delivering your order as quickly and safely as possible. Please review our shipping policy below.
All orders are processed within 1 business day after payment has been successfully received.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information (where available).
Estimated delivery time is 7 to 14 business days from the date your order is shipped.
Delivery times may vary depending on your location, local courier services, customs clearance (for international orders), and other factors beyond our control.
While we strive to deliver all orders within the estimated timeframe, occasional delays may occur during peak seasons, holidays, or due to unforeseen circumstances.
Please ensure that your shipping address is accurate and complete before placing your order. C7 Jewels is not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.
If tracking is available for your shipment, you will receive tracking details via email once your order has been dispatched. Please allow up to 24 hours for tracking information to become active.
Although we work hard to ensure timely delivery, C7 Jewels cannot guarantee delivery dates and is not responsible for delays caused by:
Weather conditions
Customs inspections
Courier service disruptions
High shipping volumes
Incorrect shipping information provided by the customer
If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue.
If you have any questions about your order or our shipping policy, please contact our customer support team. We are always happy to assist you.
